Refund policy

Cancellations

 

Orders can be cancelled free of charge any time before dispatch. Message us on WhatsApp (+91 76958 56839) or contact us via the site with your order number.

 

Once an order has been dispatched (handed to the courier), it cannot be cancelled.

 

Damaged or leaking bottles

 

If your order arrives damaged, leaking, or incorrect, contact us within 48 hours of delivery with a photo of the product and packaging. We'll offer a free replacement or a full refund, your choice.

 

Refunds

 

Approved refunds are processed to your original payment method via Razorpay and typically reflect within 5-7 business days. For Cash on Delivery orders, refunds (where applicable) are processed via bank transfer or UPI.

 

Change of mind

 

We currently do not accept returns for change of mind once an order has been dispatched, given these are consumable food products.